Skip NavigationSkip to Primary Content

We're open 24/7/365 for Emergency Care

Experiencing a pet emergency? Contact us right away.

What is a Pet Emergency?

We believe that you know your pet best.

If at any time you are concerned about your pets’ health or they are acting out of the ordinary, this is considered a reason to seek medical attention. Below is no means a complete list. If you believe your pet has been poisoned, please contact us immediately. Remember to bring the packaging of the toxic substance your pet got into. It’s also advisable to contact ASPCA Poison Control.

As a general rule, the ailments below need to be seen by a veterinarian immediately:

  • Bloated Abdomen

  • Difficulty with labor

  • Hit by Car

  • Gunshot

  • Bite wounds from another animal

  • Ingestion of a toxin

  • Ingestion of a non-prescribed human medication

  • Ingestion of a larger than advised dose of prescribed medication for your pet

  • Seizure activity

  • Over heating

  • Excessive panting

  • Excessive urination

  • Excessive drinking

  • Lameness

  • Inability to bear weight on a limb

  • Not walking

  • Vomiting and diarrhea

  • Swollen face or hives

  • Envenomation

What You Should Do If Your Pet Is Having an Emergency

If you think your pet is having a medical emergency, it’s important to remain calm so that you can get your pet's medical attention as swiftly and safely as possible.

Please seek medical care at ARISE Veterinary Center or one of our sister hospitals, AVECCC Gilbert or AVECCC Peoria, if your cat or dog needs medical attention.

Contact Us

Meet Our Board-Certified Critical Care Specialists

At ARISE Veterinary Center in Queen Creek, our certified criticalists and highly skilled emergency veterinarians are here for your pet 24/7.

Our Criticalists

Dr. Dana Caldwell

DVM, DACVECC

Dr. Marcella Granfone

DVM, DACVECC

Dr. Brandi Mattison

DVM, DACVECC

Medical Director

Dr. Tereza Stastny

DVM, DACVECC

Dr. Aaron Galton

DVM, DACVECC

Dr. Dana Caldwell

DVM, DACVECC

Dr. Marcella Granfone

DVM, DACVECC

Dr. Brandi Mattison

DVM, DACVECC

Medical Director

Dr. Tereza Stastny

DVM, DACVECC

Dr. Aaron Galton

DVM, DACVECC

Mobile Check-In FAQ

What happens if I come to the hospital without checking in first?

If you have not checked in online prior to coming in, you can check in to the waitlist once you arrive. Depending on the condition of your pet, our veterinary nurse will triage your pet to assess the urgency of their condition. If your pet is stable, we will give you a realistic wait time for when an emergency veterinarian is available.

What if I decide I no longer want or need to have my pet seen?

If you have checked in on our waitlist, click the dashboard link to cancel your request or call the hospital and let our Client Care Specialists know so we can take your pet out of the waiting queue.

How do I know if my pet’s condition is critical and needs to be brought in immediately or is able to wait their turn?

If you are unsure if your pet is experiencing an emergency, we encourage you to call our hospital. We are always here to help you assess your pet’s individual circumstances.

What is the order that patients are seen by the Emergency Department?

We accept patients in the order they are checked in, but exceptions are made for pet’s who are in critical condition and need help immediately. If it is going to take you greater than 30-minutes to arrive, please notify our hospital team.

Myself or someone in my household is immune compromised and we are quarantining, are you able to provide curbside service?

We encourage for someone outside of the household to bring your pet to our hospital. If no one else is available to bring your pet to our hospital, please notify our staff so we can wear appropriate PPE to protect you and our team.